James Bridges
Head of Customer Success – Product & Project ManagementAs Head of Customer Success, James is responsible for ensuring clients and partners can make the best use of Fathom’s data. This involves interfacing with a lot of people, externally to manage onboarding and customer queries, and internally to organize data for delivery and manage access to the API.
This collaboration is one of the aspects James particularly enjoys about his role, along with Fathom’s ethos of transparency and the sense that the company is having a positive impact on the world around us.
James has a Masters degree in Mathematics from the University of Southampton. Before joining Fathom in 2022, he spent over a decade working at the insurance company Zurich in a myriad of roles, including as a catastrophe modeler and in the catastrophe underwriting team. His technical background and insurance industry know-how provide James with a great understanding of the data and use cases of Fathom’s products.
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About Fathom
Founded in 2013, Fathom gives risk management professionals the most scientifically robust tools and intelligence to understand the climate's impact on water risk.
By publishing cutting-edge peer-reviewed academic research and applying it to real-world challenges, Fathom powers better decision-making for (re)insurance, civil engineering, corporate risk, financial markets, disaster response and government.
Fathom's dedicated team of scientists harness their passion for innovation and the environment to develop rigorous catastrophe models and comprehensive mapping and geospatial data that make a real-world difference to customers and communities worldwide.
From 2023, Fathom is a part of Swiss Re, one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient.
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