Revenue Operations Manager

Reporting to: Head of Marketing
Salary: Competitive & Excellent Benefits
Liaison to: Chief Sales Officer, Finance

Location: Bristol (or within commuting distance). Hybrid working.

The mission

We have successfully scaled from a start-up to a high-growth scale-up within a global reinsurance group. Our engine is powerful, but complex-centered on a sophisticated HubSpot/Salesforce dual-stack with 250+ active workflows.

We are looking for a Revenue Operations Manager to transition us from ‘rapid-scale agility’ to ‘enterprise-level excellence.’ You will be the architect of our commercial tech stack, ensuring that every lead, data point, and automated process is optimized to hit our revenue goals. This is not a maintenance role; it is a role for a builder who wants to own the technical roadmap of a global business.

Key responsibilities

1. Sales and marketing ‘engine room’

• Ownership of the stack: Full administrative ownership of the HubSpot-Salesforce integration. You aren’t just "fixing" sync errors; you are optimising the flow of data to ensure Sales and Marketing work as one unit.

• Workflow governance: Audit and rationalise our workflows and processes. You will be responsible for simplifying the complex and ensuring our automation is scalable, not fragile.

• Tech stack ROI: Manage the commercial stack. You will evaluate new tools and ensure our current stack delivers maximum ROI.

2. Data strategy & commercial intelligence

• The source of truth: Define and enforce the data governance framework. You ensure we are GDPR-compliant, audit-ready for our parent company, and that our data hygiene is impeccable.

• Attribution and reporting: Design and build the dashboards that translate technical activity into business outcomes. You will provide the leadership team with the leading indicators needed to forecast our revenue goals.

3. Integration and enablement

• Parent company coordination: Act as the technical lead for our integration with the parent company's systems as they evolve. Sales enablement: Empower our sales team by building seamless processes in our tools. You take the technical friction out of their day so they can focus on closing.

• Knowledge management: Transform ‘tribal knowledge’ into agreed playbooks. You will build the documentation and training infrastructure so the system is no longer dependent on any one individual.

Your profile

• The architect mindset: You don't just follow a brief; you look for the most efficient way to build a solution. You are comfortable saying no to a request if it compromises system integrity.

• Dual-stack mastery: You have deep, hands-on experience managing the sync between HubSpot and Salesforce. You understand the nuances of lead mapping and custom objects.

• Commercial acumen: You understand that technical fixes are only valuable if they drive revenue. You can explain technical issues to a CEO in terms of growth and risk. You have proven experience in using similar tech stacks to achieve outstanding commercial results.

• Self-sufficient: You enjoy the autonomy of owning a function. You don't wait for instructions; you find the bottlenecks and present the solutions.